CMH Car Hire (Pty) Ltd t/a First Car Rental initially traded as National Alamo
Car Rental from 1999. In April 2008 we established our South African brand -
First Car Rental.
Top 500 Best Managed Company
In 2010 First Car Rental is listed as one of the Top 4 Best Managed Car Rental
Companies in South Africa and has seen prolific growth over the past 12 years
with a market share of approximately 10%.
Worldwide Car Hire
First Car Rental has over 6000 vehicles and offers real value for money, budget
to luxury car hire in 43 convenient locations. We also offer book-ability at
17000 locations in 125 countries world-wide.
First Car Rental competes very successfully in the car rental industry by being
the most innovative and technologically advanced car hire company in South
First Milestones - Advanced Technology
- 2004 -
Launched IT advanced world-class booking system where a customer can book a car
in less than 1-minute in a quick, 3-step process. The first step towards
reducing our carbon footprint 7 years ago by introducing electronic vouchers -
less paper and less fuel in delivering vouchers to clients.
- 2007 -
Implemented the online invoice retrieval portal and Cristil, our online
customer services software. Surpassing world standards, First Car
Rental’s customer service department boasts a successful resolution
timeframe of 1.86 days as an average, which includes damage and 3rd party
cases. The Customer Services division is also a paperless environment,
including online invoice retrieval.
- 2009 -
Online access to all rental documentation within 24 hours after rental
- 2010 -
Webcam “customer recognition software” technology installed
at all branches nationwide – no more repeat paperwork for
- 2011 - The
first-in-industry corporate mobile checkout facility. This means our corporate
clients go straight from the plane to their cars bypassing the branch, and
checkout using our handheld mobile devices in less than 1 minute.